FAQ
Q: What are your hours of operation?
Q: Do you have a sign up fee or any annual fees?
A: Yes. We charge a one-time $199 enrollment fee, which covers your key-fob activation and full onboarding so you can start training right away. There’s also a $49.99 annual maintenance fee that helps us continually upgrade and improve the facility so you always get a better gym than the one you joined.
Q: Can I come in for a trial workout?
A: Absolutely! We welcome and encourage trial workouts to make sure our facility is a good fit for you.
Q: Can you tell me more information about personal training?
A: We believe personal training should be just that – personal! That’s why we offer different training styles that fit your lifestyle and budget. They include 1:1 training, and 10:1 training (small group).
Q: What type of programming do you offer for small groups?
A: We focus on building lean muscle mass and reducing body fat. We are not a bootcamp style facility and do not provide HiTT style workouts.
Q: Can I workout outside?
A: Unfortunately no. Due to the HOA and the safety of our members, we are not permitted to work out outdoors.
Q: Do you have WiFi
A: Yes.
Q: Do you have deadlifting platforms and bars?
A: Yes, we have both.
Q: Is the cold plunge included in the membership?
A: Yes! All of our recovery amenities are included with all of our memberships. This includes the cold plunge, infrared sauna, red light therapy, compression therapy and a private recovery room.
Q: Am I allowed to shoot content?
A: Yes we allow members to shoot content however we do require a level of respect and courtesy to all members while filming.
Q: Am I allowed to workout without a shirt?
A: No. We require all members to workout with a shirt to provide a level of courtesy and respect to all members in the facility.
Q: Am I allowed to workout without shoes?
A: Yes, however we require you to put your shoes back on after your exercise when you are walking around the facility for safety purposes.
Q: Do you allow freezes on memberships?
A: Yes! We offer (1) complimentary freeze up to 4 weeks once every 6 months.
Q: What is your cancellation policy?
A: If you move more than 25+ miles away from the gym, get laid off from work, or have a doctor’s note stating that you can no longer workout, we will cancel your membership at any time for free. If you do not meet any of those criteria, then we require payment of the remaining 50% of the membership agreement as an early termination fee.
Q: I SEE YOU ARE A FAITH-BASED GYM. How DO YOU INCORPORATE FAITH INTO YOUR FACILITY?
A: We integrate faith into our facility in several ways: a confidential prayer request box, worship music blended with clean, upbeat radio mixes, community connect nights, and more.
Q: I’M NOT CHRISTIAN. CAN I STILL COME IN?
A: YES! Everyone is welcome! We believe that the love of Jesus should be shared with everyone, regardless of their current walk in life.
Q: Do you pray before working out?
A: No, we don’t pray before workouts. At Elev8 Performance, we strive to create an environment where everyone feels welcome, regardless of their faith background. While not all of our members are Christian, we incorporate our faith in meaningful ways, such as offering community prayer and worship during our community connect nights. Additionally, we’re always here to pray with and support any member who is in need and open to receiving it.